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Useful information for visitors to Dooley Terminal / DFDS
Useful information for visitors to Dooley Terminal / DFDS .
RHIDES Quick Start Guide
Quick start guide to registering and using the RHIDES System.
Traffic Flow Diagram and Safety Instructions for Dooley Terminal
Traffic Flow Diagram and Safety Instructions for Dooley Terminal.
Route to the Pass Office
Routes to the RHIDES Pass Office when approaching from either Gate No. 1 or Gate No. 2.
06/07/2016 - Changes to the Port of Felixstowe RHIDES system
Important information regarding changes to Temporary Card issuing.
Haulier Information
This information is intended to ensure a haulage operator, or driver, can safely deliver to or collect from the Port of Felixstowe.
Traffic Flow Diagram and Safety Rules for Berths 8 & 9
Traffic Flow Diagram and Safety Rules for Berths 8 & 9.
Traffic Flow Diagram and Safety Rules for Trinity Terminal
Traffic Flow Diagram and Safety Rules for Trinity Terminal.
RHIDES Registration Guide
This document is intended to give you information on how to register for RHIDES.
RHIDES User Guide
Your company can use the instructions in this user guide to carry out various functions on the RHIDES system.
Terms and Conditions - Companies
Terms and Conditions - Drivers
RHIDES - Checking on drivers who have not collected their cards
Details on how to check if drivers have not collected thier cards.
Adding a New Port
Details on how to add London Thamesport to existing drivers registrations.
RHIDES - Internet Explorer 9 (IE9) Compatibility Issues
Some users have experienced problems with using RHIDES on IE 9. They have reported that drop down boxes are unusable and some of the 'buttons' have changed.

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Contact Us
Details on how to get in contact with us.